1 reviews | Active since Apr 2017

24 Jun 2019, 13:59

Cannot Cancel My Account

Sage has now struck my account with another R288.00 debit order for the 7th time in a row. I have repeatedly asked for my account to be cancelled, but it has not.

Also, I am currently holding for 21 minutes to reach someone in accounts. I have not had an answer yet.

0
Replies (2)
Sage South Africa
Sage South Africa's reply25 Jun 2019, 09:28
Official
Good day Martin, 

Thank you for your comment - please will you forward your information through to our customer care team so that they can investigate this for you . The email address is *** 

Kind regards

The Sage SA Team 
's update27 Jun 2019, 12:25
Reviewer Update
Hi there,

Hellopeter blocked out your email, and I don't think that I can share my email. My company name is Talent Magnet Recruitment (Pty) Ltd. ***. You should be able to find me on your system using that.

I have to date paid over R2,000.00 for a service that I have not used. The invoices just keep coming and the debit orders just keep going off.

I would like a refund from the last date that I used the service, which to me seems fair considering that I didn't use it.