CT
Christine T
1 reviews | Active since Oct 2015
01 Oct 2015, 10:37
CAN SOMEBODY FROM PASTEL PLEASE RESPOND TO MY E-MA
Dear Pastel,<br> <br> If you could please one day help me with my problem, I would be most grateful or alternatively please answer any of your telephone lines.<br> <br> BACKGROUND<br> 1. Our company received new hard drives about a month ago.<br> 2. I contacted Pastel to request a CD to download the program.<br> 3. Karabo Sekukuba first suggested that I download the program and send me a link. It was unsuccessful after numerous tries. (She has the whole history - you can track all my e-mails to her from her computer)
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Sage South Africa's replyOfficial
01 Oct 2015, 11:58Hello Corlize007,
We apologise for the frustration caused to you while contacting us.
A senior technical team manager has already been in contact with you to resolve your query and concerns. We appreciate your feedback, and will continue to investigate the matter.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support
We apologise for the frustration caused to you while contacting us.
A senior technical team manager has already been in contact with you to resolve your query and concerns. We appreciate your feedback, and will continue to investigate the matter.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support
Sage South Africa's reply01 Oct 2015, 11:58
Official
Hello Corlize007,
We apologise for the frustration caused to you while contacting us.
A senior technical team manager has already been in contact with you to resolve your query and concerns. We appreciate your feedback, and will continue to investigate the matter.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support
We apologise for the frustration caused to you while contacting us.
A senior technical team manager has already been in contact with you to resolve your query and concerns. We appreciate your feedback, and will continue to investigate the matter.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support