Call Centre - no response/answer
I have made my payment for SAGE online on the 11th of December 2018. After a few days it was still not activated. On the 14th of December I gave them a call (had to hold on for more than a hour) The consultant gave me an address to where I should send my Proof of Payment. On the same day I have send the Proof of payment. On the 18th of December I have gave them a call without a response (because the account was still not activated). I have hanged up after more than an hour without any response. This is ridicules!!! TOTALY UNACCEPTABLE!!!!!!! and still I can not use my accounting online because this was not activated with in reasonable time.
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Sage South Africa's replyOfficial
18 Dec 2018, 14:34Good day Liz- Anne ,
Thank you for bringing this to our attention , please send your customer number as well as what package you are currently using through to our customer care team , ***
Thanking you in advance.
Kind regards
The Sage SA Team
Thank you for bringing this to our attention , please send your customer number as well as what package you are currently using through to our customer care team , ***
Thanking you in advance.
Kind regards
The Sage SA Team
Best regards,
Sage South Africa's reply18 Dec 2018, 14:34
Official
Good day Liz- Anne ,
Thank you for bringing this to our attention , please send your customer number as well as what package you are currently using through to our customer care team , ***
Thanking you in advance.
Kind regards
The Sage SA Team
Thank you for bringing this to our attention , please send your customer number as well as what package you are currently using through to our customer care team , ***
Thanking you in advance.
Kind regards
The Sage SA Team
Best regards,