1 reviews | Active since May 2018
CALL CENTRE DISASTER
Like any business we rely heavily on having functional accounting software. Our time is also of great value as we are a small business with a small staff. I have phone the Sage South Africa call centre several times over the past few weeks, I have emailed their support. In the past three days I have phone the call centre everyday and every time I have phoned I have held for over 45 minutes. I have yet to speak to someone. Not only are they wasting my time but they have provided no solution to my problem. This is unacceptable customer service. VERY UNHAPPY!!!!
Good day,
We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/call-back
Kind regards
The Sage SA Team
Good day,
We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/call-back
Kind regards
The Sage SA Team