JM
Jessica M

1 reviews | Active since Jan 2018

16 Jan 2018, 12:22

Call Centre Agent were Awesome

I had a really hard time with Pastel , I was annoyed that I had called the call centre numerous times but was always left holding for extensive periods. I logged a complaint on Hello Peter , My query was attended Immediately and I had two wonderful Consultants help and follow up with me until the Query was completed! Well done Ntsiki and Nkosinathi You saved the day and were so helpful and Polite!

Thank You guys , have a super aweomse 2018!

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Replies (1)
Sage South Africa
Sage South Africa's reply16 Jan 2018, 13:54
Official

Dear Jessica

Thank you for your feedback.

We are delighted we could assist you with your problem.

Kind Regards

The Sage Support Team