1 reviews | Active since Mar 2016
Business care Licence Renewal 2016
I have the Pastel Xpress V14 3 Workgroup. Last Year I renewed my Care Licence and This year 2016 (A Renewal Price of R4175) there is a 47% Price increase from 2015 ! <br> If I were to buy the new version R5350. There is a Price difference of 22% ?<br> <br> Hardly Fair for existing Customers. AND my reply back from Sage Pastel...<br> <br> .\The annual price increase is a decision made by Sage Pastel Management There is a lot of new added features available on Version 14. <br> <br> o The advantages of connected services available on Version 14<br> - Sage Online Tools - Free Access to a site builder for 1 year - Professional website builder and an online store with 10 products. <br> - Sage Pay - Free - Make online payment straight from the accounting application with you Sage pay account - Online payment gateway.<br> - Mobility App - Free - You can process invoices and statement at your clients premises with you mobile device...\" <br> <br> This is why? Can hardly call these features. They have always been there! Why the Increase of 47% Hardly seems fair<br> <br> "
Dear Bronwyn
Thank you for taking the time out to bring this matter to our attention. All concerns raised with us have been investigated and addressed.
Our overall business objective is to create an extraordinary customer experience. But in order for us maintain a sustainable business model, and to continuously invest in our product and our people. We have bench marked our pricing model and Sage Pastel Business Care Licence fees with those of our competitors and we're confident that the total cost of ownership for our software and subsequent Sage Pastel Business Care Licence fees, is still among the most reasonable in the Southern African market.
Kind Regards
Sage Renewals Team
Dear Bronwyn
Thank you for taking the time out to bring this matter to our attention. All concerns raised with us have been investigated and addressed.
Our overall business objective is to create an extraordinary customer experience. But in order for us maintain a sustainable business model, and to continuously invest in our product and our people. We have bench marked our pricing model and Sage Pastel Business Care Licence fees with those of our competitors and we're confident that the total cost of ownership for our software and subsequent Sage Pastel Business Care Licence fees, is still among the most reasonable in the Southern African market.
Kind Regards
Sage Renewals Team