Bunch of ******
So sage pay has been given a directive to g=debit my account a number of times and none of which have been account payments or product purchases that i have ever done. The frustrating thing is that when they do give you the number of the "company" that they are doing collections for, that company is always less than clear about what the hell you are being debited for and why. My latest ******* is called The big 5. Apparently i have a cellphone contract that i should be paying them for. The lady that answered the phone was speaking with her mouth full, dropped the phone on me and when i called again she claimed to no hear me and started screaming at me. How can this Sage nonsense be stopped. I do not want Sage Pay to ever touch my account!! ********** partnership with these bogus "companies"!!! I have had it and it needs to stop!
Good Day
We will be happy to assist you to clarify the situation.
We process debit orders on behalf of other companies and the following has possibly occurred:
- You entered into a contractual arrangement with another company.
- The contract includes a regular payment via debit order.
- The company uses Sage Pay to facilitate the payment.
- As a result, the debit on your account reflects Sage Pay rather than the name of the company you contracted.
In particular, we can provide you with the name of the company that is debiting your account. You will then need to contact the company directly.
To resolve the following query we would need you to provide us with the 8 digit reference number, you will find it before/after the word Sage Pay on your bank statement or you may provide us with your bank account number.
Thank you for highlighting your complaint with Sage Pay.
We endeavor to resolve your query with the utmost urgency.
Kind Regards,
Claire Small
Call Centre Supervisor, Sage Pay ZA
Office: 021 ***
Mobile ***
Good Day
We will be happy to assist you to clarify the situation.
We process debit orders on behalf of other companies and the following has possibly occurred:
- You entered into a contractual arrangement with another company.
- The contract includes a regular payment via debit order.
- The company uses Sage Pay to facilitate the payment.
- As a result, the debit on your account reflects Sage Pay rather than the name of the company you contracted.
In particular, we can provide you with the name of the company that is debiting your account. You will then need to contact the company directly.
To resolve the following query we would need you to provide us with the 8 digit reference number, you will find it before/after the word Sage Pay on your bank statement or you may provide us with your bank account number.
Thank you for highlighting your complaint with Sage Pay.
We endeavor to resolve your query with the utmost urgency.
Kind Regards,
Claire Small
Call Centre Supervisor, Sage Pay ZA
Office: 021 ***
Mobile ***