KM
Khetha M
1 reviews | Active since Mar 2009
05 Mar 2019, 14:20
Bad Support
I have been trying to get through to Evolution support so I can re-install the Brilliant software and all their IVR options lead to Sales and when they say they are putting me through the call cuts off... since yesterday I have called more than 30 times
Helpful (0)
Replies (3)0
Replies (3)
Sage South Africa's replyOfficial
05 Mar 2019, 14:47Good day Msizi,
Thank you for your comment - as far as we are aware Brilliant is not supported by Sage any longer - that is possibly why you have been re-route to the sales team. There was a drive with communication that was sent out to all Brilliant client's regarding the program reaching its end of life.
Should you need to find out more please send through you information to our Customer Care Team and they will forward your information through to the relevant team . ***
Kind regards
The Sage SA Team
Thank you for your comment - as far as we are aware Brilliant is not supported by Sage any longer - that is possibly why you have been re-route to the sales team. There was a drive with communication that was sent out to all Brilliant client's regarding the program reaching its end of life.
Should you need to find out more please send through you information to our Customer Care Team and they will forward your information through to the relevant team . ***
Kind regards
The Sage SA Team
Best regards,
Sage South Africa's reply05 Mar 2019, 14:47
Official
Good day Msizi,
Thank you for your comment - as far as we are aware Brilliant is not supported by Sage any longer - that is possibly why you have been re-route to the sales team. There was a drive with communication that was sent out to all Brilliant client's regarding the program reaching its end of life.
Should you need to find out more please send through you information to our Customer Care Team and they will forward your information through to the relevant team . ***
Kind regards
The Sage SA Team
Thank you for your comment - as far as we are aware Brilliant is not supported by Sage any longer - that is possibly why you have been re-route to the sales team. There was a drive with communication that was sent out to all Brilliant client's regarding the program reaching its end of life.
Should you need to find out more please send through you information to our Customer Care Team and they will forward your information through to the relevant team . ***
Kind regards
The Sage SA Team
Best regards,
KM
Khetha M's updateReviewer Update
06 Mar 2019, 10:56May I please have the name of the company and their direct contacts (email and number) that support it. We urgently need the info for SARS.
KM
Khetha M's update06 Mar 2019, 10:56
Reviewer Update
May I please have the name of the company and their direct contacts (email and number) that support it. We urgently need the info for SARS.
Sage South Africa's replyOfficial
06 Mar 2019, 11:07Hi Msizi,
Please send your information through to our Customer Care Team and they will call you back with the information that you are requesting. ***
Kind regards
The Sage SA Team
Please send your information through to our Customer Care Team and they will call you back with the information that you are requesting. ***
Kind regards
The Sage SA Team
Best regards,
Sage South Africa's reply06 Mar 2019, 11:07
Official
Hi Msizi,
Please send your information through to our Customer Care Team and they will call you back with the information that you are requesting. ***
Kind regards
The Sage SA Team
Please send your information through to our Customer Care Team and they will call you back with the information that you are requesting. ***
Kind regards
The Sage SA Team
Best regards,