EW
Elmarie W
1 reviews | Active since Nov 2018
08 Jan 2024, 13:19
Bad Service
Sage support is very bad. Do not get any reply on emails and is on the phone waiting for 2 hours.Better to ger anther accounting package.Never had such bad service from Sage before.
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Replies (1)
Sage South Africa's replyOfficial
08 Jan 2024, 16:17Good day Elmarie,
Thank you for reaching out to us. We understand from your discussion with our customer consultant - that the number used has been changed and we are currently using a new number. Our customer care consultant will be investigating the above on your behalf and has advised us that they have given you the correct contact information for any further queries you may have. One of our consultants will revert to you directly in this regard.
Kind regards
The Sage SA Team
Thank you for reaching out to us. We understand from your discussion with our customer consultant - that the number used has been changed and we are currently using a new number. Our customer care consultant will be investigating the above on your behalf and has advised us that they have given you the correct contact information for any further queries you may have. One of our consultants will revert to you directly in this regard.
Kind regards
The Sage SA Team
Sage South Africa's reply08 Jan 2024, 16:17
Official
Good day Elmarie,
Thank you for reaching out to us. We understand from your discussion with our customer consultant - that the number used has been changed and we are currently using a new number. Our customer care consultant will be investigating the above on your behalf and has advised us that they have given you the correct contact information for any further queries you may have. One of our consultants will revert to you directly in this regard.
Kind regards
The Sage SA Team
Thank you for reaching out to us. We understand from your discussion with our customer consultant - that the number used has been changed and we are currently using a new number. Our customer care consultant will be investigating the above on your behalf and has advised us that they have given you the correct contact information for any further queries you may have. One of our consultants will revert to you directly in this regard.
Kind regards
The Sage SA Team