Bad Service

Normally I would have rated VIP Payroll a 5 star. You got the best service from agents who wanted to help you. There were NEVER any problems...

Until a few months back... When you call, you simply can't get through (not even the service from Telkom is this bad)… I was just waiting to speak to a credit controller for 20 min now, just for the call to be answered and the lady to tell me lets just try again... I asked am I going to wait another 20 min, she answers " I don't know ma'am, I don't know"

This is not the only time I couldn't get through. I used to rave about the service from VIP. This is so disappointing to me.