ST
Simon T
1 reviews | Active since Aug 2018
22 Nov 2018, 15:25
BAD SERVICE
I have been trying for 3 months to get Sage to sort out a system error on their VAT Returns section
No response to my emails.
Helpful (0)
Replies (3)0
Replies (3)
Sage South Africa's replyOfficial
22 Nov 2018, 15:58Good day Simon,
Thank you for bringing this to our attention . Please may we ask you to send your information to our Customer Care Team for investigation. They will require you customer/ site code number , they will all need to know which package you are commenting about (package that you are currently using)
***
Thanking you in advance.
Kind regards
The Sage SA Team
Thank you for bringing this to our attention . Please may we ask you to send your information to our Customer Care Team for investigation. They will require you customer/ site code number , they will all need to know which package you are commenting about (package that you are currently using)
***
Thanking you in advance.
Kind regards
The Sage SA Team
Sage South Africa's reply22 Nov 2018, 15:58
Official
Good day Simon,
Thank you for bringing this to our attention . Please may we ask you to send your information to our Customer Care Team for investigation. They will require you customer/ site code number , they will all need to know which package you are commenting about (package that you are currently using)
***
Thanking you in advance.
Kind regards
The Sage SA Team
Thank you for bringing this to our attention . Please may we ask you to send your information to our Customer Care Team for investigation. They will require you customer/ site code number , they will all need to know which package you are commenting about (package that you are currently using)
***
Thanking you in advance.
Kind regards
The Sage SA Team
ST
Simon T's updateReviewer Update
22 Nov 2018, 16:07I just made a half hour call to the Support Team.
Michelle assisted me with the query and promised to get back to me by tomorrow.
Let's see if it can be resolved.
I am surprised that Sage hasn't managed to resolve the system glitch with the Vat Returns function.
It appears from the outside the Sage SA are not really allocating sufficient resources to these types of issues.
ST
Simon T's update22 Nov 2018, 16:07
Reviewer Update
I just made a half hour call to the Support Team.
Michelle assisted me with the query and promised to get back to me by tomorrow.
Let's see if it can be resolved.
I am surprised that Sage hasn't managed to resolve the system glitch with the Vat Returns function.
It appears from the outside the Sage SA are not really allocating sufficient resources to these types of issues.
Sage South Africa's replyOfficial
22 Nov 2018, 16:10Good day Simon
Thank you for the feedback . Please let our Customer Care Team know if you need their assistance.,
Kind regards
The Sage SA Team
Sage South Africa's reply22 Nov 2018, 16:10
Official
Good day Simon
Thank you for the feedback . Please let our Customer Care Team know if you need their assistance.,
Kind regards
The Sage SA Team