AL
Anel L

1 reviews | Active since Jan 2017

03 Sept 2018, 08:29

Bad Service

Sage Pastel's service is non existant!!!! We can't work due to bad support. They just don't help you with nothing. Luckily we are moving to a new system.

0
Replies (2)
Sage South Africa
Sage South Africa's reply03 Sept 2018, 10:36
Official

Good day,

We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/customer-call-back-form

Kind regards

The Sage SA Team

AL
Anel L's update03 Sept 2018, 15:16
Reviewer Update
You must be joking right. I am waiting for an invoice since this morning so that we can work again after your call centre advised me 2 weeks ago we are only paying for support and not for our license. Our company is standing still as we cannot pay you as we are not getting our 3 month invoice....