TM
Thulani M

1 reviews | Active since Apr 2014

02 Aug 2018, 06:07

BAD EXPERIENCE

This guys don't really care about small business. I've been going up and down trying to get sage pay to my sage accounting system then I was declined on the basis of my proof of residence which is valid but because it's residential address they don't want it and I told Aziz the nature of my business but still no assistance. I understand their policies and procedures which I'm willing to do whatever it takes to proof that I'm running a ligit business but instead I'm told to seek assistance somewhere else. I worked so hard to put all my products under sage accounting and I've done a lot using their system and to change to another system it's going to be a pain for me but sage pay doesn't care. YOU GUYS NEED TO UP YOUR GAME AND FIND A BETTER WAY TO VALID CLIENTS INFORMATION.

I'm forced to use payfast because of you.

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Replies (1)
Sage South Africa
Sage South Africa's reply02 Aug 2018, 08:09
Official

Good Day

Thank you for your feedback,

I humbly apologise for the bad experience you encountered,

I have will have an individual contact you urgently to assist,

Kind Regards,

Claire Small

Supervisor, Sage Pay ZA

Sage

Mobile ***

Best regards,