NJ
NJ J

1 reviews | Active since Oct 2018

02 Oct 2018, 16:04

BAD AND USELESS

NO CUSTOMER SERVICE!!!! REALLY BAD SERVICE , RATHER HAVE ANOTHER ACCOUNTING PROGRAM AND SAVE YOURSELF A LOT OF HASSLE FROM SAGE PASTEL. THERE ARE NO WORDS TO DESCRIBE THE BAD SERVICE, DON'T KNOW WHY THEY HAVE SUPPORT CALL CENTERS OR NUMBERS, NO ONE EVER PICKS UP THE PHONE EVER YOU HOLD FOR 20MIN AND WHEN YOU DO GET HOLD OF SOMEONE AFTER CALLING THE 10TH NUMBER, THEY SAY "WE CALL BACK NO ONE HAS EVER"!!!!

0
Replies (1)
Sage South Africa
Sage South Africa's reply03 Oct 2018, 10:14
Official

Good day,

We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/customer-call-back-form

Kind regards

The Sage SA Team