wK
werner K

1 reviews | Active since Jan 2012

30 Mar 2016, 11:11

Amazing Service, Communication and Feedback

I have to give credit where credit is due. I have recently moved from Digicash to Sage Pay for my debit order collections and the entire switch has been absolute bliss.<br> <br> Where with Digicash the process to register took close to 10 weeks, Candace, Aziz and Unathi managed to do it all in about 5 days!!! That includes the abbreviated name from the bank.<br> <br> They respond to your queries within the hour where as my previous experience would be a day or 2. Everybody knows their roles and responsibilities and You are not passed between 3/4 different people that aren't sure who is responsible for what.<br> <br> Special Thank You to Candace Tait for her efforts.

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Replies (1)
Sage South Africa
Sage South Africa's reply30 Mar 2016, 11:25
Official
Hello koen.werner,

Good Day

Thank you for your feedback and wonderful compliment.
We appreciate your support.

Kind Regards,

Claire Small
Call Centre Supervisor, Sage Pay ZA
Sage

Office: ***
Mobile ***