CH
CARL H
1 reviews | Active since Sept 2012
30 Sept 2015, 12:08
again and again poor service from pastel !!
critical financial reports not available and no answer from pastel customer support after hanging on telephone for 36 minutes.Message left for urgent response no response received yet. How can they claim to be a reliable service provider for critical business systems?
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Sage South Africa's replyOfficial
30 Sept 2015, 12:37Hello CMULOCK,
We apologise for the frustration caused to you while contacting us.
A senior technical team manager has already been in contact with you to resolve your query and address your concerns.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support
We apologise for the frustration caused to you while contacting us.
A senior technical team manager has already been in contact with you to resolve your query and address your concerns.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support
Sage South Africa's reply30 Sept 2015, 12:37
Official
Hello CMULOCK,
We apologise for the frustration caused to you while contacting us.
A senior technical team manager has already been in contact with you to resolve your query and address your concerns.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support
We apologise for the frustration caused to you while contacting us.
A senior technical team manager has already been in contact with you to resolve your query and address your concerns.
Your patience in this regard is appreciated, and we thank you for allowing us the opportunity to assist you.
Kind Regards
Sage Pastel Support