SG
Sandra G

1 reviews | Active since Sept 2025

18 Apr 2018, 10:53

AFTER 2 WEEKS ON THE PHONE NO ONE ANSWERS SUPPORT. SHOCKING SERVICE

I've been on the phone for a week now. 2 hrs at a time. I cannot get through to the call centre to sort out my pervasive issue. My audit process is standing still and I cant issue invoices and statements. My business is now in serious trouble as I cant issue invoices to get revenue in!

MOST SHOCKING CALL CENTER EVER!! WHY DO I EVEN PAY FOR SUPPORT WHEN ITS NON EXISTENT

CONTACT NR ********** (SANDRA) CUSTOMER NR 418768

PLEASE THIS IS URGENT NOW!!

0
Replies (2)
Sage South Africa
Sage South Africa's reply18 Apr 2018, 12:29
Official

Good day Hilton ,

Thank you for making contact with us. I have spoken to Sandra.

Kind Regards
The Sage SA Team

SG
Sandra G's update18 Apr 2018, 12:32
Reviewer Update
We were instructed to send an email and wait for support to call. We are waiting. Thanks.