CT
CSM T

1 reviews | Active since May 2018

24 May 2018, 14:10

Absolutely Pathetic

Whenever I call Sage's support division I have to wait for at least 40 minutes before my call gets answered. If I send an email to their conversion division I receive a read report back almost immediately but no reply. I am absolutely appalled by the fact that I pay for “full support” but receive nothing. This is a waste of my money that I can spend on a different accounting system other than Pastel Sage.

0
Replies (1)
Sage South Africa
Sage South Africa's reply24 May 2018, 14:26
Official

Good day Sylvester,

We are terribly sorry for the inconvenience caused! We see that someone from customer care has already tried to make contact with you via email to assist with your query.Please respond to the communication . Alternatively follow the link below to request a call back. https://www.sage.com/za/customer-call-back-form

Kind regards

The Sage SA Team