CE
Coreen E

1 reviews | Active since Aug 2018

08 Aug 2018, 10:40

A society using Pastel, because we "think" we have no other choice

From my experience with Pastel over the last 12 years, Pastel has gotten worse every year. Each year new *******ions and a ton of errors and don't try to contact their customer support . You will only be greeted by arrogant agents who either don't want to understand or can't, because they have never had to work with Pastel themselves as we unfortunately have to and when they "fix" a problem, it's a short-term narrow minded fix. Thank you so much for nothing.

0
Replies (2)
Sage South Africa
Sage South Africa's reply08 Aug 2018, 11:12
Official

Good day,

We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/customer-call-back-form

Kind regards

The Sage SA Team

Sage South Africa
Sage South Africa's reply08 Aug 2018, 11:12
Official

Good day,

We are terribly sorry for the inconvenience caused! In terms of getting your query resolved in a timely manner, we would like the most appropriate team to get in touch with you based on your info provided. Can we suggest that you request a call-back on the following link, so that a dedicated team can get in touch with you to further assist. https://www.sage.com/za/customer-call-back-form

Kind regards

The Sage SA Team