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charles C

1 reviews | Active since Dec 2016

23 Apr 2020, 07:12

A Product/Service that has been broken from the start and never got better

Stay far away, Sage One Cloud Accounting is the worst product they have ever brought out. Great idea to have an accounting software online that you can access anywhere if it worked. you pay a monthly fee but always have issues. cannot log onto your company gives you errors that you need to contact support but can never get through to their support number and never get a reply to mails sent for support. Slow servers but they will tell you its a browser issue or a fault on your side. Functions that dont work such as exporting to CSV etc. Reading other reviews i feel sage owes most of these people a refund due to them charging a monthly fee for a broken product/service ... i hope my rant helps any future clients looking into sage one online to reconsider and saves them frustration and headaches

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Replies (1)
Sage South Africa
Sage South Africa's reply23 Apr 2020, 09:19
Official
Good day Charles , 

Thank you for bringing this to our attention. We have been advised that a Customer Care Consultant has been in touch with you . They have taken this discussion offline and are dealing with you directly. 

Kind regards 
The Sage SA Team