1 reviews | Active since Apr 2018
2 hours on hold in three attempts in a single day - still unable to speak to a consultant to resolve my problem
On hold for the third time at the call centre for support 1st time 48 minutes 2nd time 36 minutes 3rd time 49 minutes
That's over 2 hours on hold in a single day and I have yet t speak to a consultant to assist with my Point of Sale in my retail store - unable to do sales from that till point Now on day 3 without my point of sale
Shocking - get more staff to man your call centre
Dear Valued Customer
Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.
In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.
Kind Regards
The Sage SA Team
Dear Valued Customer
Thank you for raising your concerns with us and please accept our sincerest apologies for the frustration experienced.
In order to fully assist and resolve your query please can we request that you provide us with your account or contact details so we can urgently make contact with you.
Kind Regards
The Sage SA Team