Itrak Watches

<p>In december 2016 I Bought 3 Itrak Watches for my kids for christmas. The new year started out with a bang, and that resulted in us only activating the watches in February 2017. Al went well, until my one daughter watch stop to work. I charged the watch and still nothing. I contact Safty First Watches as they are the after sale company I needed to phone. I comunicated with them my problem, and the said I need to courier the watch to them. In the mean time the watch started to work again, and I thought ok well I don't need to send it to them at all. That was 23/02/2017. The 24/02/2017 my daughter as is routine put her watch on. On the way to school I send them a heart to the watch, only to see that her watch battery was on 7% even though it was charging the whole night. So I courier the watch to them, explaining what has happend.</p> <p> </p> <p>The respons form them was, that nothing is wrong, and I need to fetch my watch. When I said that is not possible, and they need to replace it or give me my money back, they refered me back to takealot were I bought it. They were very rude and did not try at all to help with my problem. </p> <p> </p> <p>I even need to get my watch that is not working back to me at my own cost. </p> <p>Not happy at all........</p>