*********

I was advised by another Bank that I have been listed on the SAFPS database by ABSA in December 2020 and they advised me to contact SAFPS to obtain a "clearance letter". I have not had a banking relationship with ABSA since 2017 so I am not aware of the reason why I have been listed? When I called SAFPS, they tried to do a telephonic security check - but I failed because their data is outdated. They then declined to assist me. When I asked how I can either remove the listing or update my details with them, they said that I have to send them an email with my ID and proof of residence - which is also not secure? I have tried to call ABSA ***** department but they can only log a case I have 3 questions: 1. How can a Bank register a member without the member's consent? 2. How can SAFPS claim to practice ***** prevention but ask members to email personal information? 3. How can a member be cleared when they weren't aware that they have been listed in the first place? Surely this is ********* behaviour?