BH
Berenice H

1 reviews | Active since Jul 2019

30 Sept 2022, 15:46

Do your job right.

Everything is so slow and unprofessional in South Africa I don't know how they get jobs someone made a ***** under my name last year November I then found out at capitec bank I then started with the process in March month I'm still waiting for my name to be cleared months I waited and another week I waited whole week phoned the whole time because if you don't phone them they don't phone you back I need my clearance letter asp they really need to start thinking out of the box for innocent people that wants their name cleared because this is unprofessional and unacceptable the SAFPS must step up their game a person can never wait this long. RIDICULOUS

0
Replies (1)
SAFPS
SAFPS's reply02 Oct 2022, 16:06
Official
Dear Berenice,  The ***** dispute process takes 21 working days.  SAFPS does not list ***** and we rely on member and consumer feedback to assist further.  Please leave your contact number on our Facebook page so that I can get a contact centre agent to contact you to assist.  Monday to Thursday 8h30 - 16h30 Friday 8h30 to 15h00.  Regards SAFPS

Best regards,