Double charged for dinner

On 21 February 2015 I made a reservation for dinner at the Saffron restaurant. Upon arrival, I gave my name to the guy at the front desk.<br> He instructed me to pay R560 and said, \That is the charge for dinner""; which nobody had informed me about.<br> I called the Manager on duty;Navin. He apologised and asked the guy at the front desk to fill out a refund form.<br> The guy at the front desk insisted that I was at fault and became very rude to me.<br> The Manager apologised to me and assured me that my R560 would be refunded by 25 February.<br> This has not happened. Every time I call in at the restaurant I am told that the money will be refunded in a few days and nothing happens.<br> I am appalled at the service at Saffron restaurant. """