1 reviews | Active since Nov 2017
Never Knew or Authorized Debiting me
UNAUTHORIZED DEBITS ON MY BANK ACCOUNT
I RECIEVED a call from a telesales agent regarding a cellphone contract from Cell C. During that conversation, we only discuses the type of phones they can offer me and the packages. Never was any other services offered, and even if it was, i would have SAID NO ! To offers like or such as " TechTrace, MagZone, PhoneBox and SafeBase....... I definitively refused these services as i wouldn't be able to afford the premiums. I received an sms later stating that my Mobiles Plus order has been declined, yet on month end i received sms's from my bank stating that i have been debited for those services which i refused. I even went to my FNB Bank to get it reversed back and stopped from : Mobiles Plus, MagZone , SafeBase, TechTrace, PhoneBox, NextCorpoGET. It kept going on it is now from about May 2016 about when it started. Some stopped but a few keep pursuing my account and keep deducting from it !!! I am extremely upset, as i work on a budget and this has put me right off track. I want this debit orders to STOP from MOBI-X and ALL these debits to be reversed. It seems that the telesales agents ignore what you say and try to capitalize on these extra services in order to receive commission. I will take it to the News Papers and to Network TV on SABC, we are a few that went through this ordeal, and we are sick of it. We Stop the deductions, and then still next month it gets deducted again !!!! Answer me back positively by paying back all the monies that you have deducted from me, And STOP all Services to me and deduction NOW in October, before we get to any November deductions again !!!
