CV
Corne V

1 reviews | Active since Sept 2013

11 Oct 2015, 21:46

Waste of time looking for available accommodation

I am utterly disgusted, frustrated and irritated by the SafariNow website and system.<br> The website is totally useless in providing info about available establishments. I have wasted my weekend sending requests to establishments indicated as \available"during my date selection"

0
Replies (1)
Safarinow.com
Safarinow.com's reply12 Oct 2015, 10:49
Official
Hello Corne de V,

Hi Corne
Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the situation.
We are investigating the matter with the establishments that you enquired through and will be assisting them in updating their calendars on our website to prevent any future matters like these.
One of our consultants, Bridgette has been in touch with you and will be searching for available and suitable accommodation. Bridgette will keep you update at all times with her progress in this regard.
We hope to be able to assist you with a memorable experience and holiday.
Kind regards
Tracey Meyer
Customer Services Team Leader