UMM
Unathi Mofana- Mathe
1 reviews | Active since Oct 2021
11 Apr 2022, 08:17
Very bad service!!!!
I dont know why I make the same mistake of using your services over and over. I made a booking for this week end and it was showing available, only to find out there is no availability. I am soooo ****ed because I want my money back, and I need to book accommodation with it. I cannot get hold of you on the phone, you *** does not work. This is ****************, and yet I also recommended someone else to make a booking and the same thing happened. I need my money back today please!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Safarinow.com's replyOfficial
11 Apr 2022, 10:04Hi Unathi
Thank you for reaching out to us.
We have experienced a system glitch in regard to these bookings.
As per our discussion we are sourcing alternative accommodation and assure you we will resolve this issue in time for your booking.
Kind regards,
Safarinow.com
Thank you for reaching out to us.
We have experienced a system glitch in regard to these bookings.
As per our discussion we are sourcing alternative accommodation and assure you we will resolve this issue in time for your booking.
Kind regards,
Safarinow.com
Safarinow.com's reply11 Apr 2022, 10:04
Official
Hi Unathi
Thank you for reaching out to us.
We have experienced a system glitch in regard to these bookings.
As per our discussion we are sourcing alternative accommodation and assure you we will resolve this issue in time for your booking.
Kind regards,
Safarinow.com
Thank you for reaching out to us.
We have experienced a system glitch in regard to these bookings.
As per our discussion we are sourcing alternative accommodation and assure you we will resolve this issue in time for your booking.
Kind regards,
Safarinow.com
UMM
Unathi Mofana- Mathe's updateReviewer Update
11 Apr 2022, 10:07Thank you for your response. I am sorry I had to resort to drastic measures. It is very frustrating when people entrust you with their money and then you come up with a story. And, thank you for calling me and offering to help.
UMM
Unathi Mofana- Mathe's update11 Apr 2022, 10:07
Reviewer Update
Thank you for your response. I am sorry I had to resort to drastic measures. It is very frustrating when people entrust you with their money and then you come up with a story. And, thank you for calling me and offering to help.
UMM
Unathi Mofana- Mathe's updateReviewer Update
12 Apr 2022, 07:53Matter resolved amicably, thank you Safarinow.
UMM
Unathi Mofana- Mathe's update12 Apr 2022, 07:53
Reviewer Update
Matter resolved amicably, thank you Safarinow.