SG
Shaun G
1 reviews | Active since Feb 2022
14 Feb 2022, 09:36
Very bad experience
Website is not updated with availability. This causes that bookings are cancelled due to double bookings after the booking was originally confirmed and the deposit has been paid. One cannot speak directly to anyone as all queries are handled by email only. It takes them 10 days to pay back your deposit, which puts one out of pocket when one needs to book alternative accommodation
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Safarinow.com's replyOfficial
14 Feb 2022, 17:26Hi Shaun
We apologize for the experience you had. We encourage properties to update their calendars. On rare occasions they may have double bookings. In the event of a double booking SafariNow will source alternative accommodation or facilitate a refund. We have emailed you and await further feedback. We trust we will resolve this query.
We apologize for the experience you had. We encourage properties to update their calendars. On rare occasions they may have double bookings. In the event of a double booking SafariNow will source alternative accommodation or facilitate a refund. We have emailed you and await further feedback. We trust we will resolve this query.
Safarinow.com's reply14 Feb 2022, 17:26
Official
Hi Shaun
We apologize for the experience you had. We encourage properties to update their calendars. On rare occasions they may have double bookings. In the event of a double booking SafariNow will source alternative accommodation or facilitate a refund. We have emailed you and await further feedback. We trust we will resolve this query.
We apologize for the experience you had. We encourage properties to update their calendars. On rare occasions they may have double bookings. In the event of a double booking SafariNow will source alternative accommodation or facilitate a refund. We have emailed you and await further feedback. We trust we will resolve this query.