TM
Tumelo M

1 reviews | Active since Nov 2016

22 Nov 2016, 10:48

Unproffessionalism

<p>Never again booking through safari now.com as it is I paid for a room that was already booked and I wasn't notified. I was set to leave on Saturday now I have no accomodation no money to pay for new accomodation because safari now.com wants to book everyone for the same place. no more! They tell me to wait 3 days for my refund. So i must remain in limbo. careful when booking with them. r</p>

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Replies (2)
TM
Tumelo M's update22 Nov 2016, 11:24
Reviewer Update

Faiza from safarinow.com resolved mycomplaint to my satisfaction I'm happy. but I will never book with Bentley's country lodge ever.

Safarinow.com
Safarinow.com's reply22 Nov 2016, 12:22
Official

Hi Tumelo

Thank you for the feedback, we are glad Faiza was able to turn your experience around. We wish you a safe and enjoyable trip and look forward to working with you more in the near future.

Regards

Yvonne Matambo
Customer Service Manager