1 reviews | Active since Jun 2016

25 Nov 2017, 12:20

Undelivered promises

Safari Now promised to give 3200 smart shoper points if we stayed at a place called Woolly ****** in Dullstroom. We we stayed there for four days a month ago and still no smart shopper points have been added. I have tried to email them phoned and spoke to Abegail but nobody gets back to you!! Very convenient for them, make false adverts and dont deliver . Will not be booking ANY further holidays through them as they are absolutely usless.

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Replies (1)
Safarinow.com
Safarinow.com's reply27 Nov 2017, 09:24
Official

Hi Lisa

Thank you for taking my call this morning. We note receipt of your query for the Smartshopper points. As per telephone discussion the points were added to your smart shopper account after your check out date. Please feel free to browse the PicknPay FAQs regarding the value of the points on the following link http://picknpay.co.za/smart-shopper-faq

Apologies for the delay in receiving a response.

Kind Regards
Yvonne Matambo
Customer Service Manager