Tranquility Port Owen
Please avoid this establishment - we booked our accomodation to celebate our 11 anniversary through SafariNow. We followed all the conditions requested. We arrived to check-in by Doreen who pointed out that the gas hob was not working - the dishwasher was not working - the TV was not working - the jaccuzi was fauly and the games room was out of bounds. We phoned Clifford Rauch the owner to complain and were told that he would refund us so we left and stayed at a friends house which was in the process of being renovated. Clifford lied and only refunded us less than half and we then to this up with SafariNow who offered us a booking refund and a accommodation voucher for the shortfall. We accepted this but were surprised that SafariNow would remove our review of the treatment we recieved from Clifford Rauch in order to warn other travelers from staying at tranquility as its overated and is not well maintained.