PH
PAM H
1 reviews | Active since Aug 2009
13 Feb 2015, 17:15
TO ROOMS CONFIRMED?
I thought that I had booked two separate rooms for Sat 28 Feb. at Blue Jays B & B in Pringle Bay for 28 Feb.<br> I paid the deposit by credit card to [URL Removed] as requested. It seems like they have only booked ONE room.<br> Now despite requests to [URL Removed] and Blue Jays B & B, I receive no reply.<br> The deposit has already been deducted from my credit card.<br> <br> Can these people be trusted?? I want to do many more trips but feel unhappy with this on line booking \service".<br> """
Helpful (0)
Replies (1)0
Replies (1)
Safarinow.com's replyOfficial
14 Feb 2015, 13:17Hello pam herr,
Thank you for your feedback and my sincerest apologies for the inconvenience this may have caused you.
As discussed, I shall send you an updated email confirmation reflecting the correct amount of rooms paid for. Your booking confirmation will show 2 rooms for your stay. This has been confirmed by the establishment.
Kind regards,
Andrea Daniels
Customer Services Team Leader
________________________________________
Phone: *** (South Africa Only) +***0 (International)
Fax: +***8 (International)
E-mail: ***
Thank you for your feedback and my sincerest apologies for the inconvenience this may have caused you.
As discussed, I shall send you an updated email confirmation reflecting the correct amount of rooms paid for. Your booking confirmation will show 2 rooms for your stay. This has been confirmed by the establishment.
Kind regards,
Andrea Daniels
Customer Services Team Leader
________________________________________
Phone: *** (South Africa Only) +***0 (International)
Fax: +***8 (International)
E-mail: ***
Safarinow.com's reply14 Feb 2015, 13:17
Official
Hello pam herr,
Thank you for your feedback and my sincerest apologies for the inconvenience this may have caused you.
As discussed, I shall send you an updated email confirmation reflecting the correct amount of rooms paid for. Your booking confirmation will show 2 rooms for your stay. This has been confirmed by the establishment.
Kind regards,
Andrea Daniels
Customer Services Team Leader
________________________________________
Phone: *** (South Africa Only) +***0 (International)
Fax: +***8 (International)
E-mail: ***
Thank you for your feedback and my sincerest apologies for the inconvenience this may have caused you.
As discussed, I shall send you an updated email confirmation reflecting the correct amount of rooms paid for. Your booking confirmation will show 2 rooms for your stay. This has been confirmed by the establishment.
Kind regards,
Andrea Daniels
Customer Services Team Leader
________________________________________
Phone: *** (South Africa Only) +***0 (International)
Fax: +***8 (International)
E-mail: ***