1 reviews | Active since Apr 2015
Their incompetence will cost Tarvelers dearly!
<p>I made an enquiry into a Nieu Bethesda establishment called Diepkloof. We requested 2 rooms as we were 3 Adults and 1 big child. Safari Now's system does not allow you to tick 2 rooms simultaneously, therefor PAY ONE PER TRANSACTION! The owner of Diepkloof responded with an email stating they ONLY have one room available that can accommodate 3 people. I rep**** by saying we will not be able to stay there as we are FOUR PEOPLE! <br />Safari Now then just continued deducting money off our account and proceeded with the one room booking. Despite all the VERY clear correspondence they just decide you will pay for a room that could NOT accommodate you and that you never even went to! <br />Definitely the most *********** Booking site I have ever dealt with and the most ******* greedy Hotel owner we have ever come across! So for every other traveler BEWARE of making an enquiry using SafariNow.com to Diepkloof Nieu bethesda, it WILL cost you their full rates for enquiries!</p>
Hi Desica
Thank you for contacting us.
We would like to apologise for the confusion with your booking and the inconvenience caused on arrival.
We will be arranging for the refund of your deposit this morning.
Kind regards
Safarinow.com
Hi Desica
Thank you for contacting us.
We would like to apologise for the confusion with your booking and the inconvenience caused on arrival.
We will be arranging for the refund of your deposit this morning.
Kind regards
Safarinow.com
