DG
Davina G

1 reviews | Active since May 2010

07 Dec 2021, 07:56

Taken my money but accommodation isn’t even booked!

I booked accommodation in Safari.now on 2 December. They confirmed the booking and debited my card. The venue however says they don’t have space and I must ask Safari.now to reverse the charge. I have followed up with them twice with no response. It’s now the 7th. Their service is inconvenient as their website is obviously not up to date and they can even be bothered to respond so I know what is happening. This is nothing but *******!

0
Replies (3)
Safarinow.com
Safarinow.com's reply07 Dec 2021, 09:54
Official
Hi Davina
We are sorry to hear of your experience. Please confirm which property you were booked at or email yvonne at safarinow dot com with the booking number.
Safarinow.com
Safarinow.com's reply07 Dec 2021, 10:17
Official
Hi Davina 
We are looking into the query.
DG
Davina G's update09 Dec 2021, 22:25
Reviewer Update
Thank you for resolving my query.