sK
silke K

1 reviews | Active since Dec 2009

15 Apr 2019, 12:15

SUREWISE IS SURE****. USELESS. ONE MAN BAND.

What a laughable, useless, valueless pile of garbage this company is. My dog's **** lying on the lawn is worth more than even one of the utterly useless employees of this idiotic, *****ic company.

Tried to pay for a hotel booking today. Have to to do it through them, because God forbid that you can nowadays book directly with a hotel and save yourself some money.

A window opens on the page, obviously drawn up by the useless, *****ic employees they have in that tiny company - and it asks for you to login, and highlights three blocks in red - what one must put into those blocks not even God Himself knows.

Called the company, and held on forever for Customer Service. NO REPLY. I am then told no answer on that line. So Sure**** does not actually have a customer service department. One person dealing with customers, and that person was .... let me guess. Having an issue in the Ladies, or out for a smoke.

Hotels and Lodges - listen up. DO NOT USE THIS COMPANY. OASIS LODGE in Wolmaransstad lost my booking thanks to Sure****.

USELESS. ONE MAN BAND, WHY CANNOT I NOT BOOK DIRECTLY WITH HOTELS? BECAUSE SURE**** WANT THEIR CUT.

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Replies (4)
sK
silke K's update15 Apr 2019, 12:17
Reviewer Update
They have made me so ****** angry - it is actually called Safarinow. ****now is a better name to describe them.
Safarinow.com
Safarinow.com's reply15 Apr 2019, 14:52
Official
 Hi Silke  We value customer feedback and would like to further investigate your query. We have tried to contact you telephonically however we are unable to get through. SafariNow values our teams and staff and we endeavour to deliver good service. Please email *** with the best number to contact you on. 
sK
silke K's update15 Apr 2019, 15:01
Reviewer Update
I do not have time to speak to you. My review makes the problem VERY clear.
Safarinow.com
Safarinow.com's reply15 Apr 2019, 15:31
Official
 Hi Silke Our offer to assist still stands, Please let us know when a good time to contact you is.