LS
Lynn S
1 reviews | Active since Jun 2020
29 Jun 2020, 10:57
Still waiting for refund for my cancelation
I have since April requested a cancelation for my booking in August 7th to 9th for kumbagana lodge. Sent 4 emails since then. No response. Tried calling no answer. This is very disappointing and not what I expected from Safari. They are proving to be a bunch of ******** and ********.
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Replies (3)
Safarinow.com's replyOfficial
01 Jul 2020, 11:41Hi Lynn
Our most sincere apologies for the delay. We are inundated with queries relating to cancellations but we assure you we will work on all tickets. We have started working on your query.
Regards
Yvonne
Our most sincere apologies for the delay. We are inundated with queries relating to cancellations but we assure you we will work on all tickets. We have started working on your query.
Regards
Yvonne
Safarinow.com's reply01 Jul 2020, 11:41
Official
Hi Lynn
Our most sincere apologies for the delay. We are inundated with queries relating to cancellations but we assure you we will work on all tickets. We have started working on your query.
Regards
Yvonne
Our most sincere apologies for the delay. We are inundated with queries relating to cancellations but we assure you we will work on all tickets. We have started working on your query.
Regards
Yvonne
LS
Lynn S's updateReviewer Update
06 Aug 2020, 20:41Since 1st July I am still waiting for my refund..yvonne from Safari has not responded to any of my emails in the last 2 weeks.why? Their ethics and moral business standards are questionable. I am now going to post on all social media the pathetic service we are receiving and the ********* behavior of safari. Failure for safari to refund me. II am Going to the ombudsman Not happy ????????
LS
Lynn S's update06 Aug 2020, 20:41
Reviewer Update
Since 1st July I am still waiting for my refund..yvonne from Safari has not responded to any of my emails in the last 2 weeks.why? Their ethics and moral business standards are questionable. I am now going to post on all social media the pathetic service we are receiving and the ********* behavior of safari. Failure for safari to refund me. II am Going to the ombudsman Not happy ????????
Safarinow.com's replyOfficial
07 Aug 2020, 16:44Hi Lynnette
We have been in direct contact. As discussed for some reason you were no longer on the email trail between myself and the property owner which was ongoing that you were originally in. The funds have now been received from them and will be settled to you.
We have been in direct contact. As discussed for some reason you were no longer on the email trail between myself and the property owner which was ongoing that you were originally in. The funds have now been received from them and will be settled to you.
Safarinow.com's reply07 Aug 2020, 16:44
Official
Hi Lynnette
We have been in direct contact. As discussed for some reason you were no longer on the email trail between myself and the property owner which was ongoing that you were originally in. The funds have now been received from them and will be settled to you.
We have been in direct contact. As discussed for some reason you were no longer on the email trail between myself and the property owner which was ongoing that you were originally in. The funds have now been received from them and will be settled to you.