1 reviews | Active since Jul 2016

08 May 2017, 14:14

*****ing money from unsuspecting customers

<p>I made a reservation through Safari now, cancelled it when I saw it was the wrong date, and the asked for a correct quote. They sent me a new quote, but when I paid the deposit, they told me it was fully booked. I phoned them to make sure it was fully booked, and they confirmed it.</p> <p> </p> <p>I then booked another establishment and went on holiday. Only to get back from holiday and find that not only did they not cancel the quote, but they also took an enourmous deposit from our account, while they knew fully well we didn't stay at their accommodation.</p> <p> </p> <p>Now they are offering to refund us with R111.00. Really? </p> <p> </p> <p>I will never use them again, and I would like to warn other travvelers to steer clear from them. They are out to ***** your money!</p>

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Replies (1)
Safarinow.com
Safarinow.com's reply08 May 2017, 16:13
Official

Hi Anina

We would like to apologise for the inconvenience caused.

One of our consultants will be in touch with you regarding your refund.

Kind regards

Safarinow.com