1 reviews | Active since Feb 2015
short of Payment
On the 30th of January, we went to Dave's place as in arrangement of the booking we did with Safarinow and payed a deposit of R2400 with Safarinow. We were very disappointed to find a place in a disgusting state. The place was in such a bad space,dirty and uncared for. We told the receptionist there that we can't stay there,we told them we can't stay there. We roamed the streets looking for the new Accommodation put extra money. The receptionist there was in contact with a lady called Suzanne who said it either we stay or leave than sort it out with SafariNow. We called SafariNow on Saturday to tell the unpleasant welcoming and problem we encountered. So all in all we are entitled to a full refund. There is a gentleman who told us that Dave sold the place,its under new management and revamp. The pictures on the site are misleading need to be removed. We need help because we have been ********** <br> <br> SafariNow has paid us R760 of which it unfair, it not even half of what we paid and they represent that property and should know what happening there! Safarinow must do inspections and make sure people get what they pay for! Safarinow mast pay us in full and deal with Dave's place!!!
Please accept our sincerest apologies regarding the negative experience you've had at Dave's Place. As a result of the complaint received from you we have removed the property from our database as we value the feedback we receive from our customers.
As discussed, we will be refunding you all funds that were paid towards this booking
Kind regards,
Andrea Daniels
Customer Services Team Leader
________________________________________
Phone: *** (South Africa Only) +***0 (International)
Fax: +***8 (International)
E-mail: ***
Please accept our sincerest apologies regarding the negative experience you've had at Dave's Place. As a result of the complaint received from you we have removed the property from our database as we value the feedback we receive from our customers.
As discussed, we will be refunding you all funds that were paid towards this booking
Kind regards,
Andrea Daniels
Customer Services Team Leader
________________________________________
Phone: *** (South Africa Only) +***0 (International)
Fax: +***8 (International)
E-mail: ***
