NM
Nthabiseng M

1 reviews | Active since Jan 2018

12 Nov 2020, 10:18

**** Company

Below is the email that I received from Safari now, till today a portion which they stated that they refunded me is still not reflecting in my bank account and I have requested for proof of payment, I'm still waiting for it.

From: <***> Date: Fri, Oct 23, 2020 at 12:33 PM To: *** <***>, *** <***>

Good day Nthabiseng, Trust this email finds you well. I have emailed the establishment regarding your refund but have had no response. I have now processed the refund of R1575,05 back to the details provided. @Benita, Please see below banking details to refund the client the outstanding amount of R4824,95 that is due to her. Kind regards, Genevieve

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Replies (2)
NM
Nthabiseng M's update16 Nov 2020, 08:29
Reviewer Update
On the 12th of November 2020 I called Benita(The lady from the place that we had at). She confirmed that she would transfer a portion of the money, which she did, and I received it on 13th of November.
Safari claimed that they couldn't get hold of Benita, which I find strange because I was able to get hold of her at my 1st attempt.
Safari also claimed to have transferred a portion of the money to my bank account almost 4 weeks ago, which they said would take 48 hrs. to reflect in my account. Till today I'm still waiting for my R1575,05 from safari.
NM
Nthabiseng M's update20 Nov 2020, 11:20
Reviewer Update
Money Received. Thanks