DP
Diana P
1 reviews | Active since Aug 2020
14 Aug 2020, 15:48
SAFARINOW.COM.....PATHETIC!!
I made a booking and paid the amount of R4600.00 for a weekend away. The owner of the lodge phoned me and said that Safarinow made a double booking and the lodge is already fully booked . I cant get hold of anyone and absolutely no refund. They are PATHETIC PATHETIC *******!
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Safarinow.com's replyOfficial
17 Aug 2020, 13:16Hi Diana
We are sorry to hear of your experience. Calendar updates are the responsibility of the property owners and managers and in this case the calendar was showing available. We have since made contact with the property and are in the process of resolving the refund.
Our sincere apologies for the inconvenience caused to you.
Regards
Yvonne
We are sorry to hear of your experience. Calendar updates are the responsibility of the property owners and managers and in this case the calendar was showing available. We have since made contact with the property and are in the process of resolving the refund.
Our sincere apologies for the inconvenience caused to you.
Regards
Yvonne
Best regards,
Safarinow.com's reply17 Aug 2020, 13:16
Official
Hi Diana
We are sorry to hear of your experience. Calendar updates are the responsibility of the property owners and managers and in this case the calendar was showing available. We have since made contact with the property and are in the process of resolving the refund.
Our sincere apologies for the inconvenience caused to you.
Regards
Yvonne
We are sorry to hear of your experience. Calendar updates are the responsibility of the property owners and managers and in this case the calendar was showing available. We have since made contact with the property and are in the process of resolving the refund.
Our sincere apologies for the inconvenience caused to you.
Regards
Yvonne
Best regards,