1 reviews | Active since Aug 2013
SAFARINOW.COM VERY BAD SERVICE
I made a booking through Safarinow.com for a weekend getaway in KalkBay as advertised on their web page middle of November 2021. Their contact number diverts to email options only. I have not received any responses from my various queries for confirmation of the booking from them as yet. Please see my correspondence to them below. Listed since 2021 Status Your booking re-enquiry has not yet been rep**** to. Date Check in 10 December 2021 out: 12 December 2021 (2 Nights) Guests 2 (2 adults) Most recent message CUSTOMER 23 Nov 2021 12:40 PM Good day,
I am extremely disappointed in Safarinow and the non-communication of my enquiries. This is really very bad business. Please could you respond to my booking of 10 to 12 December 2021 at Casa Nova Kalk Bay as advertised by yourselves..
I await your response by close of business today.
Thank you
Joyce Jacobs
---------- Forwarded message --------- Further options: Send a message to Casa Nova Edit your enquiry change dates or rooms to get a new quote Need help or more info Email and quote your enquiry no: ***4
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Timeline CUSTOMER 23 Nov 2021 12:40 PM MESSAGE Good day,
I am extremely disappointed in Safarinow and the non-communication of my enquiries. This is really very bad business. Please could you respond to my booking of 10 to 12 December 2021 at Casa Nova Kalk Bay as advertised by yourselves..
I await your response by close of business today.
Thank you
Joyce Jacobs
---------- Forwarded message --------- CUSTOMER 23 Nov 2021 12:40 PM MESSAGE Good day,
I am extremely disappointed in Safarinow and the non-communication of my enquiries. This is really very bad business. Please could you respond to my booking of 10 to 12 December 2021 at Casa Nova Kalk Bay as advertised by yourselves..
I await your response by close of business today.
Thank you
Joyce Jacobs
---------- Forwarded message --------- CUSTOMER 22 Nov 2021 9:44 AM MESSAGE Good day,
I have made a booking for 10 to 12 December at Casa Nova last week and to date have not received any response.
Your booking re-enquiry has not yet been rep**** to. Date Check in 10 December 2021 out: 12 December 2021 (2 Nights) Guests 2 (2 adults)
Could you kindly respond.
Joyce Jacobs*********xx CUSTOMER 19 Nov 2021 1:21 PM MESSAGE Please could you confirm booking. It will be for Joyce Jacobs and Jan Matthews. Jan will be paying for the booking -
We apologize for the experience that you have had. The property that you are re-inquiring at has been de-activated from our profile for non response. Unfortunately the emails you were sending were also pinning to the enquiry emails for the property. We trust you will be able to secure a suitable alternative.
We apologize for the experience that you have had. The property that you are re-inquiring at has been de-activated from our profile for non response. Unfortunately the emails you were sending were also pinning to the enquiry emails for the property. We trust you will be able to secure a suitable alternative.