SAFARINOW.COM : DISASTROUS EXPERIENCE AND STILL WAITING FOR REFUND

Another disastrous experience in trying to locate the weekend's accommodation in Langebaan. The site requests credit card details on Monday, 10 June to allow this company to obtain confirmation from the owner whether property is available. Once this is confirmed, the funds will be deducted from the credit card. I had cancelled this booking directly with the owner on Monday, 10 June at approximately 21h30 telephonically. To my horror this morning my credit card had been debited with this amount and Lucy advised that they had received confirmation from the owner. The owner categorically denies this. Have still not received my POP from Safarinow.com.