1 reviews | Active since Aug 2020
SAFARINOW.COM ****************.
DO NOT DEAL WITH THIS COMPANY!!!!!!!!!!!!!!!! Pathetic service... *****ing Money from their clients...... We made a booking and paid in full R5215.00. But due to Covid we had to cancel our booking #***9. The establishment never received our payment. We have tried everyday for almost a month to call them and sent them numerous emails. to every email address we can find, including their so called Yvonne Moraba (Manager) Who by the way spoke at a tourism conference a while back on how important it was to have good customer service. My ********. Looking at their reviews and Facebook page looks like they have taken off into hiding with thousands of people's money. ***ards. Suppose watching a show on Carte Blanche on how this scenario unfolds will be interesting. Derek Watts should have fun with this one. Ombudsman will be the next step with a whole lot of unhappy customers backing.
Apologies for your experience. The enquiry number is unfortunately blocked out. What is the name of the property you had made a booking at with Safarinow and I will investigate your query.
Apologies for your experience. The enquiry number is unfortunately blocked out. What is the name of the property you had made a booking at with Safarinow and I will investigate your query.
A real pity that we have to resort to posting on sites like this before we get people's attention.
I really hope for Safarinow.com sake that they can recover from their bad reviews and service during this difficult time and become the great booking site they once were.
A real pity that we have to resort to posting on sites like this before we get people's attention.
I really hope for Safarinow.com sake that they can recover from their bad reviews and service during this difficult time and become the great booking site they once were.