Safarinow sucks.....never will use them again!

I have been dealing with Safarinow since the day we bought our guesthouse. But now they are missing in action and not responding to any emails sent to them and their telephone number goes onto voice message. I have pensioners that paid their deposit in March to Safarinow for a 10 day holiday which they have been saving for and this has not been sent on to us via Safarinow as is normally the procedure and after numerous emails to them which they are ignoring, now have to tell my guests that they might lose their deposit. I think this is disgusting that Safarinow do not have the "*****" to contact their hosts or the numerous clients that have paid their deposit but instead, have gone into hiding like ***ards. We are all going through this pandemic together so be a man and come forward and explain your actions or non actions! I think all those that have been deceived by this company should take it to the media, ie Carte Blanche and maybe then we will get some response.