SAFARINOW REFUSING TO REFUND US

Safarinow is taking forever to respond to our emails regarding our refund. We can’t make it to our holiday and the Consumer Protection Act , section 17(5) clearly states that we are entitled to a full refund. I got a email from sandy@letsadvertise to say that they don’t do refunds and they will wait until we can go on our holiday. We never foresaw this pandemic and unfortunately we do not know when the country will be fully operational again.