BS
Brendon S
1 reviews | Active since Nov 2014
24 Jun 2020, 10:37
SafariNow is *******
I have been trying to cancel a booking since April and they have done nothing about it. They don't answer their phones or respond to numerous emails. Absolutely terrible service. Do not use them.
Helpful (0)
Replies (5)0
Replies (5)
Safarinow.com's replyOfficial
24 Jun 2020, 11:25Hi Brendon
Thank you for taking my call. We are resolving the query as discussed. Our most sincere apologies for the delay, we are navigating through a very large backlog that was a result of the COVID cancellations. Thank you for your patience.
Regards
Yvonne
Thank you for taking my call. We are resolving the query as discussed. Our most sincere apologies for the delay, we are navigating through a very large backlog that was a result of the COVID cancellations. Thank you for your patience.
Regards
Yvonne
Safarinow.com's reply24 Jun 2020, 11:25
Official
Hi Brendon
Thank you for taking my call. We are resolving the query as discussed. Our most sincere apologies for the delay, we are navigating through a very large backlog that was a result of the COVID cancellations. Thank you for your patience.
Regards
Yvonne
Thank you for taking my call. We are resolving the query as discussed. Our most sincere apologies for the delay, we are navigating through a very large backlog that was a result of the COVID cancellations. Thank you for your patience.
Regards
Yvonne
BS
Brendon S's updateReviewer Update
15 Jul 2020, 16:02This was submitted on the 24th of June and yet I have not been refunded. What is going on?
BS
Brendon S's update15 Jul 2020, 16:02
Reviewer Update
This was submitted on the 24th of June and yet I have not been refunded. What is going on?
Safarinow.com's replyOfficial
15 Jul 2020, 16:14Hi Brendon
The query is with our finance manager and we will send a proof of payment once this is complete. Apologies for the long wait.
The query is with our finance manager and we will send a proof of payment once this is complete. Apologies for the long wait.
Safarinow.com's reply15 Jul 2020, 16:14
Official
Hi Brendon
The query is with our finance manager and we will send a proof of payment once this is complete. Apologies for the long wait.
The query is with our finance manager and we will send a proof of payment once this is complete. Apologies for the long wait.
BS
Brendon S's updateReviewer Update
21 Jul 2020, 07:30I have had no feedback on this again. What is happening?
BS
Brendon S's update21 Jul 2020, 07:30
Reviewer Update
I have had no feedback on this again. What is happening?
Safarinow.com's replyOfficial
21 Jul 2020, 12:05Hi Brendon,
As discussed the query is resolved.
As discussed the query is resolved.
Safarinow.com's reply21 Jul 2020, 12:05
Official
Hi Brendon,
As discussed the query is resolved.
As discussed the query is resolved.