Safarinow cheated on us, I want a refund

I am very upset with [URL Removed] because the company put me and my friends through a lot of frustration trauma and disappointment.<br> <br> 1. Safarinow transferred me to another agency call Cam Properties without my concerned and acknowledgment after paying their commission.<br> 2. the accomodation I booked at Margate was double booked. Cam Properties had to put us to another accomodation @ Shelly Beach of which was less value as the accomodation I chose.<br> 3. We were told @ last minutes after contacting Lucia from Cam Properties using our own air time. And yet I booked well in advance.<br> 4. We occur extra cost as we had to drive up and down because everything we planned to do was base in Margate.<br> 5. I found [URL Removed] unprofessional and uncared for their clients because they should have known before hand and it shows they don't communicate with the owners they representing. Now we are paying for their mistake of which is unfair.<br> We paid 2 agencies and still we don't get what we paid for! <br> This error was inconsiderate and inconvenience. Safarinow you have 2 do right by us