SM
Sibusiso M

1 reviews | Active since Dec 2019

31 Dec 2019, 10:09

Safari Now Communication is horrible but they are quick to ask for your money!!!

I made a booking with Safarinow.com for an establishment and was rushed to make a payment of which I did. I have not received any confirmation or communication from the establishment or Safari Now itself. I have tried many times to call their number but have been holding for hours on end. I have sent numerous emails and no one has responded even now. I want my refund or at least confirmation of my booking.

0
Replies (4)
Safarinow.com
Safarinow.com's reply31 Dec 2019, 11:12
Official
Hi Sibusiso

We are unable to reach you on the telephone number provided, please may we have an enquiry number. 
SM
Sibusiso M's update31 Dec 2019, 11:54
Reviewer Update
***.

Can you please cancel the reservation and refund me all my money.


Safarinow.com
Safarinow.com's reply31 Dec 2019, 13:01
Official
Hi Sibusiso
Thanks for taking my call, as discussed the refund is being settled and we will notify you once the amount reflects in your account. 
Regards
Yvonne
SM
Sibusiso M's update31 Dec 2019, 14:27
Reviewer Update
Hi Yvonne

Thank you so much for all your help and your prompt response. I have received my refund.

You have truly helped me.

Regards