AS
Anthea S
1 reviews | Active since Aug 2020
18 Aug 2020, 14:06
REFUND OF DEPOSIT
<div>We booked with an establishment in Lamberts Bay. We paid our deposit, but the establishment came back saying they couldn't accommodate us. It's been a month that I am trying to get hold of Safari to pay back our deposit. Phones are just ringing. No response. It's not a lot of money but it's the principle. I will advise other people not to book with them at all</div>
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Replies (3)AS
Anthea S's updateReviewer Update
21 Aug 2020, 10:11I am still awaiting a response from Safarinow and when you phone them no response
AS
Anthea S's update21 Aug 2020, 10:11
Reviewer Update
I am still awaiting a response from Safarinow and when you phone them no response
Safarinow.com's replyOfficial
21 Aug 2020, 10:13Hi Anthea
We are sorry to hear about your experience. Please email your enquiry number to yvonne at safarinow.com
We are sorry to hear about your experience. Please email your enquiry number to yvonne at safarinow.com
Safarinow.com's reply21 Aug 2020, 10:13
Official
Hi Anthea
We are sorry to hear about your experience. Please email your enquiry number to yvonne at safarinow.com
We are sorry to hear about your experience. Please email your enquiry number to yvonne at safarinow.com
AS
Anthea S's updateReviewer Update
23 Aug 2020, 12:42Still nothing received from Safari although they asked for banking details to refund. But up till now no refund received. Please you were quick to respond when the deposit was paid, why are you taking so long to do the refund
AS
Anthea S's update23 Aug 2020, 12:42
Reviewer Update
Still nothing received from Safari although they asked for banking details to refund. But up till now no refund received. Please you were quick to respond when the deposit was paid, why are you taking so long to do the refund